Refund Policy

At Drip Setter, we are committed to providing a seamless shopping experience. Our refund policy is outlined below:

1. Eligibility for Refunds
   Refund requests are accepted within 30 days of the purchase date if:

   • The product is defective, damaged, or not as described.
   • The incorrect item was delivered.

2. Process for Refunds

   • Contact us at [Dripsetteruk@gmail.com] with your order details and proof of purchase.
   • Once approved, the refund will be processed through the original payment method within 5-7 business days.

3. Exceptions

   • Sale items, customized products, or items showing signs of wear and misuse are not eligible for refunds.
   • Shipping costs are non-refundable unless the refund is due to our error.

Return Policy

We offer a 15-day return policy to ensure your satisfaction with our products.

1. Conditions for Returns

   • Items must be returned within 15 days of delivery.
   • Products must be unused, in original packaging, and with all tags intact.

2. Return Process

   • Email us at [Dripsetteruk@gmail.com] with your return request and reason.
   • Once approved, ship the item back to [return address].
   • Customers are responsible for return shipping costs unless the return is due to our error.

3. Non-Returnable Items

   • Customized or personalized items.
   • Sale or clearance items.